Internal Marketing in Banks

Internal Marketing in Banks Management Information System The worlds local bank About HSBC BANK Headquartered in London, HSBC is one of the largest banking and financial services organizations in the world. HSBCs international network comprises around 9,500 offices in 85 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by around 200,000 shareholders in some 100 countries and territories. The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts. Through an international network linked by advanced technology, including a rapidly growing e-commerce capability, HSBC provides a comprehensive range of financial services: personal financial services; commercial banking; corporate, investment banking and markets; private banking; and other activities. History The HSBC Group has an international pedigree which is unique. Many of its principal companies opened for business over a century ago and they have a history which is rich in variety and achievement. The HSBC Group is named after its founding member, The Hong Kong and Shanghai Banking Corporation Limited, which was established in 1865 to finance the growing trade between China and Europe. Internal Marketing in HSBC BANK 1. Target Base Promotion Offers Under one of the Policies of the Bank, it provides the promotion depending upon the target which is met by the employees on the quarterly basis. The employees who will achieve the target get the Incentive and the next month foreign tours. For example on the target of the 8account opening, if any employee opens 10 accounts then he is given next month foreign trip. Thus the prompt target based promotion builds up employee’s motivation to give better services to the customer 2. Hierarchal form of Management HSBC BANK have a hierarchal form whereby each employee is answerable to one of the senior and this makes the obligation on the employees to motivate one to the other . The burden of business is transferred from one employee to the other in such a way that each one is responsible for the other performance. This way each internal customer is able be keep under the eye of its superior. Moreover the communication link which is important for a service industry is possible with the help of the this management system. 3. Event Management Under this head various events are organized from time to time in the banks to lure the high professionals for example Sales Tax Advocates, Income Tax Advocates and the Chartered Accountants etc so that external marketing could be more effective. Now the responsibilities of these events are on the internal customers and if they organize these events successfully it add on the credibility and the profitability of the internal customers and they are awarded with the various recognition prizes and awards for there effective leadership skills. This also helps to build up a relationship between the internal and external employees. 4. On The Roll Training High focus is always there on the training aspect of the internal customers. Training of the employees are given due importance from time to time and with the touch points of Human Resources for example whenever Bank want to design training schedule for its internal customers, it design it in the Five –star hotels with all the luxuries there out with all the facilities away from there routine work so this enables the internal employees to be stress-free and grasp the training modules practically. As an HR policy this enables the employees to increase in there efficiency and feel free from the routine work. As a result the employees will be able to add on more practical knowledge to it , when they return to there work. This is one of the prominent factor of the foreign Banks that they stress on the training module of the internal employees , which give them a chance to be more interactive with the other professionals of other branches and if they facing any problem they can sor t out with the help of the various training modules 5. Strong Management Information System Strong MIS base is one of the basic strength of any Foreign Bank, So in HSBC Bank also holds a good MIS system for example here the reporting system is so designed so as to provide no chaos among the internal employees and they can easily report to there seniors online only. 6. Online Tests/Quizzes/Learning Modules These tests are specially designed for every class of the employees in the HSBC so as to increase the handling efficiency of the internal customers with the help if of the case studies and the real life examples. Some of them are basic modules and they have to be cleared by the internal customers and some are there just to give them ranking by the HR professional which add-on to the character sketch of the employees and help them to be rated accordingly. 7. Systematic Employees coding Under this head the internal customers (employees) are given the Employee Code and the People Shop Code. Employee code is given to the employees so as to assess their performance, rating grading whereas the PS is given to the facility of the HR department so that the various online tests, HR activities n be handled conveniently. Thus we can see that how effectively the separate identification no for the Human resource convenience is given which benefit each and every internal customer separately. 8. Excellent Information Technology HSBC Bank has tied up with SAP in Asia to enhance the financial institutions bank corporate client integration system targeted for use globally. The improved system also has the potential to enable the exchange of richer information between HSBC and its business customers, according to the bank. HSBC currently offers a service that provides corporate clients access to an automated host-to-host system to facilitate secure transactions. Called HSBC Connect, the service enables the back-end systems of the bank and its enterprise customers to communicate seamlessly and securely. 9. Recreational Activities Time to time recreational activities are designed for the internal customer so as to decrease the stress of the employees. For example visit to Jim Corbett Park with full fledged facilities are provided to the employees. Thus as a foreign Bank internal marketing strategy they always focus on the Human resource aspect of the internal employees by provided the employee friendly environment with the help of the various recreational activities. 10. Employees Rating HSBC BANK has full-proof rating system whereby the employees are divided into the four categories as 1st 2nd 3rd and 4th .The level of the employees are rated according to this rating. Currently 1st batch rating is not given in HSBC India but it have been achieved by the international HSBC superiors. 11. Customer Friendly Environment As a internal customer friendly environment the internal customers are given flexible time allotment which makes the environment of the Bank more friendly. Basic amenities being a service sector is well considered in the foreign banks which actually amounts to the total increased efficiency American Express Service India Ltd Certain facts: A survey wad conducted by India Today in which 20 most reputed foreign banks were surveyed on certain parameters and American Express ranked 6th in Employee Satisfaction. (Source: India Today , June 2008 issue) American Express ranks 9th in the list of Fortune 500 companies.It comes under the A++ Category. Service Blueprint of American Express. Following are the steps involved in making their credit cards available to their customers:-1) Call to customer 2) Appointment 3) Meet customer 4) Documentation 5) Employee back to office 6) Prepare Dispatch 7) Send an E-mail to the processing department 8) Verification 9) Dump (rejection) 10) Card Approval 11) Card Issue 12) Payment 1) Call to customer :-A prior database is prepared of the prospective customers and they are called randomly by the tele callers of American Express. The details are narrated to them over the phone and those interested are promptly followed up. 2) Appointments :-The tele callers fix an appointment of the Relationship Officers with the interested customers. 3) Meet Customer :-A venue and time is decided according to the convenience of the customers and the Relationship Officer meets the customer as per the appointment fixed. 4) Documentation:- The Relationship officer asks the pre-requisites like personal details, type of credit card desired , what all are previously held by the prospect, etc. and the Relationship officer is required to verify all the details. 5) Employee back to office:-The relationship officer comes back to the office after collecting all the relevant details and prepares a summary of the case. 6) Prepare Dispatch :-The Relationship officer prepares a soft copy as well as a hard copy to be sent to the processing department. 7) Send an E-mail to the processing department :- The soft copy is mailed by the Relationship Officer to the processing department. 8) Verification:- The processing Department checks for the authenticity of the prospective client. They search their past records as to whether or not they have had any prior contact with the prospect. If in case it is revealed that their has been a prior association and the prospect was a defaulter in that case then they come in the category of â€Å"Cibil† clients. 9) Dump (rejection) :- The Cibil clients are simply rejected. 10) Card Approval:-A list of those customers is prepared who can be granted the credit cards. 11) Card Issue:- Thereafter, the card is issued to the customers. 12) Payment :-The bank sends the statement to the customers after one month and the customers are supposed to make their payment within a span of 45 days. Hierarchy of American Express Internal Marketing In American Express Bank The responsibility of dealing with the customers at American Express is on two people Recruitment: Both the telecallers and Relationship Officers are hired through consultants. However, holding an M.B.A. degree is a must for the Relationship Officer. In case the person does not hold an M.B.A Degree then he is expected to have served in the same industry for a period of not less than 3 years. The Relationship Officer is expected to have a dynamic personality, excellent Communication skills, good motivator, should have good convincing powers, etc. All these attributes are necessary because the Relationship Officer is the person who makes the direct contact with the prospective customers. He has the maximum â€Å"Encounters† with the customers. Training: The American Express bank has hired an International body, which provides training in Bangalore and Delhi in the five star hotels. The duration of training is 10-15 days. Training is provided at all the levels. The new employees are told about the history of the company, the company profile, their services, customer profile, area/location, market share, competitors and industry associates. It is basically a knowledge enhancing session. The trainer asks the new employee to deal with him as a customer. These will provide relevant insight as to how he reacts to customer queries and such training prepares him for crucial service encounters. Appraisal: The Appraisal System at American Express is Target Achievement oriented. The KPAs and KRA’s are predefined. A target of 21 points is given to them in a month on the basis of their dealing with the Externals and Internals. Externals are first time users and Internals are those that had a previous association. If a deal is done with Externals they get 3 -1/2 points and if with Internals they get 1 point. In the end their appraiser combines all the points and on the basis of that they are given rewards, promotions, demotions, counseling, training, etc, as the case may be. Employees are also appraised on the basis of the category they belong to: G TargetsM – Interpersonal Skills G1 M1 – Targets over achieved and excellent interpersonal skills.G2 M2 – 100% achievement of targets and good interpersonal skills.G3 M3 – 50%– 60% achievement of targets and average interpersonal skills.G4 M4 – Targets not achieved and poor interpersonal skills. Culture :-Core Culture :- Quality, cleanliness, service and price.â€Å" The paramount idiom in American Express is total customer satisfaction†.There is no job pressure and since the employees are highly satisfied and motivated sothey service they provide to the customer is also very satisfactory. Strategies for Internal Marketing Adopted By American Express Bank Ltd. FAIR PRACTICES CODE FOR CREDIT CARD OPERATIONS American Express Bank Ltd. (hereinafter referred to ‘the Bank’) has a reputation for customer service and sound compliance. The Bank has various policies and procedures that govern its business activities and operations. Further, the Bank has compliance and other internal programs designed to ensure compliance with laws and regulations of countries where it does business. This Fair Practice Code (hereinafter referred to as ‘the Code’) for credit card operations is designed to guide and demonstrate the Bank’s commitment to fair and ethical management of its business activities operations related to issuance of cards, customer service and other related activities. BANK’S VISION AND OPERATING PRINCIPLES Vision: To become the worlds most respected service brand. Operating Principles: We must provide a superior value proposition to Everything we do shouldØWe must achieve Best-in-Class EconomicsØcustomersØour BrandØsupport the American Express BUSINESS ETHICS AND COMPLIANCE WITH THE LAW The Bank and its employees shall ensure that ethical conduct shall permeate all our business dealings and relationships. In a rapidly evolving credit card business, the Bank and its employees shall ensure ethical conduct in offering products and services, business activities, operations and customer services. The Bank shall conduct its business in accordance with applicable laws and regulations The Bank has competent individuals managing regulatory affairs and advising business leaders about compliance requirements. The Bank has a sound compliance program to ensure high level of compliance to applicable laws and regulations. CARDS – SALES AND MARKETING The Bank shall provide full and complete disclosure of products and services, their features and costs to enable a prospective customer to make an informed decision / choice The Bank shall provide information on: Applicable fees Key features of our products and services particulars, Documents required with regard to identity, contact and other charges How a customer’s personal information §employment, financial standing, etc. Terms Details of Bank contact for seeking additional information shall be used billing and payment, and conditions related to fees and interest charges, other aspects related to maintenance and §renewal, termination procedures and card accounts. management of The Bank’s advertising and marketing campaigns shall use truthful and whole statements about Bank’s products and services The Bank shall ensure that the whole of an advertisement is truthful, shall inform customers of costs and obligations as well as benefits and features. The advertisements may not mislead by using tricky or clever wording. The Bank shall have a Code of Conduct for its agents and others who sell, distribute or otherwise market Bank’s card products. The Bank shall ensure that all agents who sell, distribute or otherwise market Bank’s card products have a Code of Conduct for their dealings with prospective customers and Cardmembers. The Bank shall have monitoring process in place to review the agent’s compliance to this code, at regular intervals. CARD OPERATIONS AND CUSTOMER SERVICE The Bank shall have effective processes and systems to ensure quality in operations and customer service The Bank shall maintain effective processes and systems to maintain quality in following card operations activities: Timely § Dispatch §decision to customers §processing for applications and communication of communication to inform about §of credit card in a secured mode and follow-up Availability of contact centers such as telephone service §issuance of card centers for customers to contact for information or queries on products, services and related subjects Timely dispatch of credit card statements Timely processing of payments received from credit card customers Receipt and satisfactory disposition of customer correspondences and complaints The Bank may have processes to honor customers’ choices and preferences during the period of customer relationship The Bank may have processes to honor customers’ choices with regard to the following, subject to certain terms and conditions: Change of payment modes within types offered by the Bank Opting out from receipt of Bank’s marketing and promotional materials Voluntary termination of credit card facility The Bank shall treat customers with respect and dignity during collection efforts The Bank has policies and employee training programs to guide employees to exhibit courteous and fair behavior during collection efforts. The Bank shall ensure that all collection and recovery agents have a Fair Practice Code for their dealings with the customers.The Bank shall have monitoring process in place to review the agent’s compliance to this code, at regular intervals. CUSTOMER PRIVACY The Bank shall safeguard the privacy, confidentiality and security of customer data entrusted with it. The Bank has privacy principles to ensure that the customer information collected is relevant, accurate and confidential. The Bank has adequate standards to protect customer accounts and information. These standards allow customers to remove their names from lists used for mail, telephone and online marketing. All employees shall be trained in customer privacy principles as appropriate to their work. FAIR COMPETITION The Bank shall comply fully with the letter and spirit of laws designed to preserve free and open competition The Bank strongly supports vigorous but fair competition. The Bank shall make completely factual and truthful statements about our own products or those of our competitions, whether in advertising or in speaking to customers or others The making of false or misleading statements about our competitors is inconsistent with our reputation for integrity. The Bank and its employees shall deal fairly and honestly with all customers and suppliers. COMPLIANCE WITH THE CODE This is a non-statutory code and the Bank shall take efforts to adhere to it during normal operating environment. The Bank shall not be held responsible for non-compliance due to force major conditions and other reasons for which the Bank enjoys privilege and right over the code. This code does not in anyway prevent the Bank from exercising its rights and discharging its duties and obligations under law, regulations, agreement, terms and conditions, etc. in force and varied from time to time. Process Of On-Line Marketing through excellent Internal Marketing Practices At American Express Bank Information Collection If the customer is not registered for any online service from American Express, he can browse the Site anonymously. They do not collect personal information such as the customer’s name, address, phone number or e-mail address if you are only browsing this site. American Express does, however, use cookies to collect information about how our site is used. Information, such as the server your computer is logged onto, the customer’s browser type (for example, Netscape or Internet Explorer), and whether the customer responded to an American Express banner ad or e-mail is collected and tracked in aggregate and not linked to you personally. They use this information to measure response rates to banner ads and e-mail offers. Registration for Online Products and Services If the customers want to apply for or take advantage of our online products or services, the Bank will need them to give us some personal information, including their e-mail address and account number. The bank only collect information about the customer, which they need to process application, to service accounts and other needs, to offer new products and services, and to satisfy legal requirements. The Bank will also use this information for purposes such as correspondence, site registration, allowing customers to check your statement or other account details online, to make a purchase, or to participate in online surveys etc. The Bank will also share such information with our affiliates and other for the purposes described elsewhere in this Statement. Quality of Information The Bank uses advanced technology, documented employee procedures and internal monitoring to help ensure that the personal information is accurate and up-to-date. In addition, they require high standards of quality from credit reporting agencies and others who provide us with information about prospective customers or other services. Security Before you can send confidential personal information or account information to us on an American Express Web site, we require that a secure session is set up using Secure Socket Layer (SSL). About SSL and the safety and confidentiality of personal information transmissions over the Internet. They use a range of security processes to protect the confidentiality and security of your personal information CONCLUSION In this section, we attempt to review the important and role of internal marketing in foreign banks of India. Service sector contributes major part of gdp of India. And is one of the most sectors which have too much potential in the sector. There is approx 10% growth in financial sector every year. And hence it’s very important to have continues reforms in that area. India’s leading bank is SBI, there are number of public and private banks too having good market. Still a number of people didn’t want to go on for banks because of fear of all the different technicalities and other factors. It’s in mind of customers that they have to run from 1 place to other without any result and there money in not secure. So now banks are paying more stress in internal marketing. With the liberalization of economy few foreign banks have entered in India and with that new techniques of marketing are growing. This study is to know the internal marketing of foreign banks especially American bank and HSBC. Foreign banks pays quite stress on the internal marketing because in services customer have to deal with employees directly and its quite important to have a proper selection process too. In service sector more than marketing word of mouth plays important role, a satisfied customer will lead to many more customers. And foreign players are quite good in implementing this concept in there work process. Now Indian banks are laso using the concept of internal marketing effectively. Bibliography WEBSITES www.online.citibank.co.in www.hsbc.co.in https://home.americanexpress.com/corp www.db.com www.deutschebank.co.in www.teachermarketing.com www.poolonline.com/archives/iss5fea2.html

Physics Dot Points Prelim

Physics syllabus dot point summary Nathan Kulmar 8. 2. 1. 1 describe the energy transformations required in one of the following: – mobile telephone – fax/modem – radio and television Energy is stored as chemical energy in the phone’s battery. Chemical energy is transformed into electrical energy to operate the phone.The microphone converts sound energy in to electrical energy. Antanna converts electrical to electromagnetic energy to send a siginal. The receiver speaker converts electric energy in to sound energy. 8. 2. 1. 2 describe waves as a transfer of energy disturbance that may occur in one, two or three dimensions, depending on the nature of the wave and the medium The energy from waves may spread out as a disturbance in Dimension- Energy travels in a straight line from the source 2 Dimensions- Energy spreads out in a plane or surface 3 Dimensions- Energy spreads out in to space surrounding the source in all directions 8.2. 1. 3 identify that mechan ical waves require a medium for propagation while electromagnetic waves do not Mechanical waves: require a medium, solid, liquid or gas to transfer energy. Electromagnetic waves: which don’t require a medium for transfer of energy. 8. 2. 1. define and apply the following terms to the wave model: medium, displacement, amplitude, period, compression, rarefaction, crest, trough, transverse waves, longitudinal waves, frequency, wavelength, velocity Medium: is what isn’t need for the electromagnetic spectrum to travel. Displacement: the distance from the point of equilibrium to the wave Amplitude: the distance to the point of maximum displacement Period: time taken o complete a single wave length Compression: an area where partials are pushed togetherRarefaction: point where a partial reaches it’s maximum displacement vertically down Crest: the point where a partial reaches it’s maximum displacement vertically up Trough: the point where a partial reaches itâ⠂¬â„¢s maximum displacement vertically down Transverse waves: the direction of travel is at right angles to the oscillation (figure 2) Longitudinal waves: the direction of travel is parallel to the oscillation (figure 1) Frequency: the number of oscillations that pass a point in a second.V. remoteMissilesNight visibility gogglesSoft tissue treatment| Microwaves| Antenna| MobilesSending info. Cooking| Radio waves| Antenna| CommunicationAstronomy| 8. 2. 3. 4 explain that the relationship between the intensity of electromagnetic radiation and distance from a source is an example of the inverse square law I? 1d2 The intensity of the electromagnetic radiation is proportional to 1 divided by the distance squared. As the waves travel further from the point of origin they spread out and become less intense. I=k/d2 I=intensity k=constant d= distance 8. 2. 3. outline how the modulation of amplitude or frequency of visible light, microwaves and/or radio waves can be used to transmit informatio n Information is converted into a wave and then placed on a carrier wave. It uses the properties of superposition to place the wave on to the carrier wave. Digital is made up of a series of one’s and zero’s. Digital encoding is made in to binary and are transmitted via light, microwaves, television waves and waves from the electromagnetic spectrum. There are two types of analogue transition one is AM. AM stands for Amplitude Modulation.This works by a using a high frequency carrier wave which has the modulation signal placed on it. Frequency will remain the same but amplitude will change. The other Form is FM. This stands for Frequency Modulation. A wave is frequency is chosen as the carrier wave and the modulation signal is placed on the carrier wave. Amplitude stays the same. 8. 2. 3. 6 discuss problems produced by the limited range of the electromagnetic spectrum available for communication purposes All EMR (electromagnetic radiation) will suffer attenuation (reduct ion in intensity) as they pass through the atmosphere or any other material.As the earth is bombarded with UV radiation from the sun the ionosphere becomes charged. This can cause problems such as ghosting which is a double image on your T. V. screen. Also large portions of EMR are unable to be used because they are too dangerous such as Gamma-rays and X-rays. Ultraviolet and visible are too difficult to produce and encounter too much interference. Near infrared and infrared also have difficult because of impurities in optical fibbers will absorbed the light. Microwaves and T. V. waves require line of sight to be practical. . 2. 4. 1 describe and apply the law of reflection and explain the effect of reflection from a plane surface on waves Electromagnetic waves may be reflected from a plane surface and they must obey the Law of Reflection: Angle of incidence equals the angle of reflection Incident ray, reflected ray and normal must all be in the same plane. 8. 2. 4. 2 describe ways in which applications of reflection of light, radio waves and microwaves have assisted in information transfer Light is used in optical fibbers to transmit data.The light is reflected off the inside of the glass tube and can carry multiple messages at the same time in a single fibber. Radio waves are reflected off the ionosphere to that they can travel a longer distance. Microwaves send transitions to satellites where they are reflected back through the atmosphere to earth. 8. 2. 4. 3 describe one application of reflection Plane surfaces Mirrors. They allow people to look at their bodies without distortion. Concave surfaces Satellite dishes. They focus incoming rays to a single point called the focus and energised the signal at this point. Convex surface Rear vision mirrors.They allow a large field of view in a small area but will give the viewer a false scene of distance Radio waves being reflected by the ionosphere Radio waves are reflected off the ionosphere to provide a greater distance to which a listener can be from the source of the broadcast. 8. 2. 4. 4 explain that refraction is related to the velocities of a wave in different media and outline how this may result in the bending of a wavefront Refraction is the phenomenon where waves appear to bend as the waves pass from one medium to another. If wavefronts strike a boundary at any other angle other than 90 ° than a change of speed will occur.If a wave goes from one medium to another and the speed is lower than it will bend towards the normal. If it goes into a medium where the speed is faster than it will bend away from the normal. The waves bend because the incident ray first strikes the medium it slows down and the rest of the ray continues at the same speed until it makes contact with the medium. It is the wavelength that changes not the frequency. 8. 2. 4. 5 define refractive index in terms of changes in the velocity of a wave in passing from one medium to another The refractive index is the ra tio of the two wave velocities during the efraction. The refractive index is a measure of how much the light bends. 8. 2. 4. 6 define Snell’s Law: V1V2=sin isin r V1 and V2 are the speeds of the waves in wave in the different mediums. Sin i is the angle of incidence and sin r is the angle of reflection. It is the relationship between speed, wavelength and angles of incidence refraction was determined experimentally by Willebrorod Snell and is known as Snell’s law. 8. 2. 4. 7 identify the conditions necessary for total internal reflection with reference to the critical angle If the critical angle is reached than the angle or reflection is 90 °.When the critical angle is exceeded than the light can’t escape and total internal refraction occurs. The light must be travelling from a medium with a higher refractive index to one with a lower refractive index. 8. 2. 4. 8 outline how total internal reflection is used in optical fibres Optical fibres are one application of total internal refraction. They are made of high purity glass, the central region is called the core and the outer region called the cladding. The cladding confines the light to the core and thus must have a lower refractive index than the core.Once information is digitally encoded, at the transmitting end, the signal is converted from electrical energy to light energy and then transmitted along the optical fibre. The information is sent as a series of coded pulses of light. The pulse is either on or off. At the receiving end it is decoded. 8. 2. 5. 1 identify types of communication data that are stored or transmitted in digital form CD ROMs (Compact Disk Read-Only Memory) these discs store data in digitised form as tiny bits. They are read using a low power laser beam. They cannot be edited and are read only.They are fairly slow to read and can only store 8000Mbytes DVD (Digital Versatile Discs) these disks can hole 5 billion bytes of data, thus making possible the storage of m emory consuming movie length video and sound. GPS (Global Positioning Systems) this worldwide system uses a fleet of 24 satellites that transmit signals constantly. A GPS system, few hundred dollars, can interact with the satellite to pinpoint your latitude, longitude and altitude with in 50m. 8. 3. 1. 1 discuss how the main sources of domestic energy have changed over time.The sources of domestic energy have changed rapidly over time: * 50,000 BC: control of fire: cooking and heating * 10,000 BC: domestication of animals: animal power for transport and ploughing. * 3,000 BC: wind and water power: sailing boats and windmills * 1750 AD: burning of coal begins to replace wood. Steam engines, trains, steam, ships. * 1780-1800: scientific investigations of the properties of electricity. Conflicting theories, scientific curiosity small amounts of energy in batteries. * 1830’s: discover how to generate electricity using a â€Å"dynamo† (generator).Still used in scientific la bs. * 1880-1910: a flood of inventions such as the light bulb, telephone, gramophone and radio were create with electricity. * 1950- : all industrialized nations had become totally converted to electricity for domestic power. 8. 3. 1. 2 assess some of the impacts of changes in, and increased access to, sources of energy for a community Some impacts of charges in sources of energy are: * The use of coal has had a particularly large impact on our society. * Coal burns hot fires to make steel and other metals. Steel major factor that lead to the industrial revolution. * Coal lead to the development of the steam engine. * Pollution and global warming was created. 8. 3. 1. 3 discuss some of the ways in which electricity can be provided in remote locations Use small generators that rotate a coil by a petrol or oil motor. Solar cells and wind generators are also used to convert sunlight and wind into electricity. 8. 3. 2. 1 describe the behaviour of electrostatic charges and the properties of the fields associated with them * Two types of charges positive and negative Charges go away from positive, charges go towards negative * An electrostatic charge is a charge due to an excess or deficiency of electrons. * A body with equal number of protons and electrons will be neutral. * Body has an excess of electron is negatively charged. 8. 3. 2. 2 define the unit of electric charge as the coulomb Electric charge is measured in coulombs the coulomb (c) is the SI unit of electric charge. 1 coulomb = 1c = 6. 25 x10^18 charge = 1. 6 x10^19 charge 8. 3. 2. 3 define the electric field as a field of force with a field strength equal to the force per unit charge at that point: E=FqE = magnitude of electric field (NC-1) Newton per coulomb q = charge (C) coulombs F = force (N) Newton 8. 3. 2. 4 define electric current as the rate at which charge flows (coulombs/ second or amperes) under the influence of an electric field Current is the rate at which charge flows (Csec. or Amperes) un der the influence of an electric field. I= QT I = current Q= charge (coulombs) T= time (sec) 8. 3. 2. 5 identify that current can be either direct with the net flow of charge carriers moving in one direction or alternating with the charge carriers moving backwards and forwards periodically DC = direct currentCharge moves in one direction Direct positive to negative movement AC = alternating current Charge moves back and forth periodically. Directions changes 50 times per second. 8. 3. 2. 6 describe electric potential difference (voltage) between two points as the change in potential energy per unit charge moving from one point to the other (joules/coulomb or volts) Electric potential difference (Voltage) between two points is the change in potential energy per unit charge moving from one point to another (joules/coulomb or Volts). . 3. 2. 7 discuss how potential difference changes between different points around a DC circuit Potential difference can vary at different points around a circuit for example there will be different voltage drops across various resistors, light globes and rheostats which would be different to the voltage rise across the power pack. 8. 3. 2. 8 identify the difference between conductors and insulators Insulators will not allow electricity to flow through them because they have a very high resistance.Conductors have a very low resistance and therefore will allow current to flow through them. 8. 3. 2. 9 define resistance as the ratio of voltage to current for a particular conductor: V=IR V= Voltage I= Current in amps R= Resistance in ohms 8. 3. 2. 10 describe qualitatively how each of the following affects the movement of electricity through a conductor: Length: Resistance is proportional to length; the longer a conductor the greater the resistance Cross sectional area: larger the cross-section the lower the resistance.Temperature: temperature increases ions vibrate increasing resistance. Material: material of a conductor influences resi stance; copper is commonly used for household wiring, gold or silver used when minimal resistance required. 8. 3. 3. 1 identify the difference between series and parallel circuits Series: * There is only one current pathway. * Current is the same throughout the whole circuit * If a series circuit is broken at any point then the electricity cannot flow through it. * Current remains constant and voltage varies (VT=V1+V2+V3).Parallel: * There is more then one current pathway. * All components have the same potential difference across them * In parallel, voltage remains constant and current varies (IT=I1+I2+I3). 8. 3. 3. 2 compare parallel and series circuits in terms of voltage across components and current through them Parallel| Series| VT= V1 = V2 = V3| VT= V1 + V2 + V3| IT=I1 + I2 + I3| IT=I1 = I2 = I3| 8. 3. 3. 3 identify uses of ammeters and voltmeters Ammeters measure the flow of electrons through a point in the circuit.Voltmeters measure the potential difference between two poin ts. 8. 3. 3. 4 explain why ammeters and voltmeters are connected differently in a circuit Ammeter: cannot change the current being measured, must have minimum resistance, current must flow through the ammeter, MUST BE PLACED IN SERIES Voltmeter: measure the penitential difference (voltage) between two points in a circuit, PLACED IN PARALLEL CURCUITS, important that voltmeter has high resistance so that there is not affect on the circuit. 8. 3. 3. explain why there are different circuits for lighting, heating and other appliances in a house In a house there are separate circuits for lighting, heating and other appliances so that appliances that require large amounts of current can still function without over-loading the circuit. If everything was on one circuit there would be too much current used and the wires would become hot and potentially cause a fire. 8. 3. 4. 1 explain that power is the rate at which energy is transformed from one form to another Power is defined as the rate a t which energy is transformed from one form to another. watt=1 W=1J/s 1kW=1000watts P=ET Power ((Joules = watts (W)) = Energy (J) / time (s) 8. 3. 4. 2 identify the relationship between power, potential difference and current Power is the number of joules per second (watts), for every current (I in Amps), Voltage (v in volts) are dissipated. P=VI Power (Watts) = Voltage (V) x Current (A) 8. 3. 4. 3 identify that the total amount of energy used depends on the length of time the current is flowing and can be calculated using: Energy=VIt Electrical energy (joules) = Voltage (volts) x Current (amps) x Time (sec) P=VIPower (Watts) = Voltage (V) x Current (A) P=ET Power ((Joules = watts (W)) = Energy (J) / time (s) 8. 3. 4. 4 explain why the kilowatt-hour is used to measure electrical energy consumption rather than the joule 1kW. h is the energy used by a 1 kW appliance operating for 1 hour. Measuring in joule is a big inconvenient because 1 joule is a very tiny amount of energy. 8. 3. 5. 1 describe the behaviour of the magnetic poles of bar magnets when they are brought close together Magnets have 2 different poles north and south. They can either be attract or repel each other.Opposite poles attract, same poles repel. 8. 3. 5. 2 define the direction of the magnetic field at a point as the direction of force on a very small north magnetic pole when placed at that point The direction of a magnetic field is the direction of force on a very small magnetic north pole placed in the field. The currents from the north pole more towards to the south pole. 8. 3. 5. 3 describe the magnetic field around pairs of magnetic poles Field lines come out of the North and into the south. Field lines never cross. The magnitude of the field is indicated by the density of the field lines. . 3. 5. 4 describe the production of a magnetic field by an electric current in a straight current-carrying conductor and describe how the right hand grip rule can determine the direction of current an d field lines The direction of the magnetic field is described by the right hand rule. Right hand grip rule: Grip wire with right hand, thumb pointing in direction of conventional current, fingers will curl around in the direction of the magnetic field. 8. 3. 5. 5 compare the nature and generation of magnetic fields by solenoids and a bar magnet * A solenoid is a coil of wire. When a current flows in the solenoid it produces a magnetic field around the coil which is similar to that of a bar magnet. * In a solenoid the field continues through the middle as parallel lines. * The direction of the magnetic field inside a solenoid is given by the right hand rule. 8. 3. 6. 1 discuss the dangers of an electric shock from both a 240 volt AC mains supply and various DC voltages, from appliances, on the muscles of the body * The neuromuscular system runs on the movement of electrical changes. An electric current through the body has the effect to disrupt its normal function. A typical respons e of your body’s muscles to an electric shock would be: * Muscles contract so you won’t be able to let go. * Muscles controlling the diaphragm cause it to clamp (can’t breathe) * Heart muscle goes into fibrillation (stops effective beating till heart stops altogether) * Death * Human bodies can withstand ten times as much DC current as AC, AC operates on frequency (50-60 Hz) which is the same frequency our heart operates making AC significantly more lethal than DC. 50-100 mA are the lethal limits for electric shock. 8. 3. 6. describe the functions of circuit breakers, fuses, earthing, double insulation and other safety devices in the home Circuit breakers: they use an electromagnet to mechanically break the circuit. Once the current exceeds the maximum value. Fuses: they prevent overloading of circuits. They are made of a metal with a low melting point. They melt when the current through the circuit exceeds the wiring. They are usually contained in high melting point materials to avoid fires. Earthing: they protect from shock. If an appliance has any metal exposes than it will have the outer cover earthed to protect shock.It works on the bases that there is less resistance through the wire rather than through a person. Double insulation: house hold wiring must be covered by an insulator. Usually made of plastic ((polyvinylchloride, (PVC)) many have double insulating in case the inner insulation melts when the metal gets to hot. 8. 4. 1. 1 identify that a typical journey involves speed changes In a typical car journey, a car may travel at different speeds, accelerate and decelerate, changes direction and stops therefore although there is an average speed for the entire journey, the vehicle does not travel at a constant speed. . 4. 1. 2 distinguish between scalar and vector quantities in equations Scalar quantities are those that specify size (magnitude), but not direction. Vector quantities are defined by both size (magnitude) and direction . Vectors| Scalar| Force| Mass| Velocity| Speed| Displacement| Distance| Acceleration| Work| Momentum| Energy| Magnetic Fields| Power| Electric Fields| Time| 8. 4. 1. 3 compare instantaneous and average speed with instantaneous and average velocity Average Speed = Distance/Total Time Instantaneous Speed is the speed of an object at a particular instant of time.Velocity (v) is the time rate of change of the displacement. It is a vector; it requires both size and direction. It is speed with a direction. Displacement (s) is distance in a given direction. Instantaneous velocity is the velocity at a particular instant, the speed and the direction. Average Velocity is displacement/time. 8. 4. 1. 4 define average velocity as: vav= ? r? t r = s = displacement. Average velocity= change in displacement/ change in time. 8. 4. 2. 1 describe the motion of one body relative to another Motion occurs when an object changes its position relative to other or some co-ordinate system (a frame of refere nce).If a change in direction occurs thorough vector qualities, must be dealt with as vectors. 8. 4. 2. 2 identify the usefulness of using vector diagrams to assist solving problems Vectors qualities have magnitude and direction. Adding Vectors Draw the first vector. Draw the second vector starting from the end of the first. The resultant vector is the line joining the beginning of the first vector to the end of the second. 6km 8km 10km a 6km 8km 10km a Subtracting Vectors V1 – V2 = Change in VChange V = V (f) – V (i) V1 -V2 V1 – V2 V1 -V2 V1 – V2 Change = Final – Initial Change V 8-(-10) = 18 -10m/s 8m/s -10m/s m/s 8. 4. 2. 3 explain the need for a net external force to act in order to change the velocity of an object Forces can internal or external to a system but only the external forces can affect the motion of the system. Net force = sum of all forces. Change in velocity the object must accelerate. An object will remain in constant motion (res t or 0 velocity) unless an unbalanced force acts on the object. To accelerate there must be an outside force acting (Newton’s 1st law). Newton’s first law states that: A body continues in its state of rest or uniform velocity unless acted upon by an unbalanced force. . 4. 2. 4 describe the actions that must be taken for a vehicle to change direction, speed up and slow down Acceleration is defined as the time rate of change of velocity. Acceleration refers to: Speeding Up: this can be done by using the accelerator Slowing Down: this can be done by using the cars brakes Changing Direction: Using the steering wheel 8. 4. 2. 5 describe the typical effects of external forces on bodies including: Friction between surfaces Air resistance There are a number of external forces working on a car and these include: Friction with the Road Air Resistance The weight of the carFriction is a force that we encounter everyday in everything we do. Friction is a force that always opposes m otion. Friction arises when two different materials are in contact with each other. The tires make contact with the road surface and as a result there is friction. This means that the vehicle has traction and does not simply slide. Air Resistance is a form of Friction. As a vehicle moves through the air the two materials, the vehicles body and the air, move past each other. Air resistance limits the speed of the vehicle but it can be minimized by designing a vehicle so that it is aerodynamically shaped. . 4. 2. 6 define average acceleration as: vav= ? r? t therefore vav=v-ut Acceleration is a change in velocity over a certain time period. It can be positive or negative. v= final velocity, u= initial velocity, t= time taken 8. 4. 2. 7 define the terms ‘mass’ and ‘weight’ with reference to the effects of gravity Mass: Is the measure of the amount of matter in an object Measure of inertia (resistance to acceleration) Independent or the effects of gravity Measu red in grams. Weight Is the force of gravity on an object. On earth weight is the mass x 9. 8 Dependent on the amount of massMeasure of the gravity and force on an object Measured in Newton’s. 8. 4. 2. 8 outline the forces involved in causing a change in the velocity of a vehicle when: Coasting with no pressure on the accelerator Friction with the Road Air Resistance Force Pushing car along Pressing on the accelerator The driver is supplying more fuel to the engine. This allows the engine to apply a greater force on the wheels and hence make the car speed up. Velocity and acceleration acting in the same direction. Pressing on the brakes Increasing the friction between the brake pads and the metal discs making it harder for the wheels to turn.Velocity and Acceleration acting in different directions. Passing over an icy patch on the road There is less friction and the wheels can’t get as much grip so they may slide. The car will move at a constant velocity until acted up on by an external force. Climbing and descending hills Friction Air Resistance The cars weight causes it to slow down when going up the hill and speed up when going down the hill Following a curve in the road Centripetal force is causing the car to accelerate as the velocity is changing owing to the change in direction. 8. 4. 2. interpret Newton’s Second Law of Motion and relate it to the equation: F=ma F= Force in Newtons m= mass a= acceleration 8. 4. 2. 10 identify the net force in a wide variety of situations involving modes of transport and explain the consequences of the application of that net force in terms of Newton’s Second Law of Motion The acceleration of an object is proportional to the unbalanced force acting on it and is inversely proportional to the mass. The consequences of net external force acting on a model of transport are acceleration, deceleration and a change of direction in motion.Centripetal force (circular motion) The force causing the turning is always towards the centre of the circle. Force (centripetal) = mv^2/ R R=radius, V= instantaneous velocity, M= mass 8. 4. 3. 1 identify that a moving object possesses kinetic energy and that work done on that object can increase that energy Kinetic Energy is the energy an object possesses because it is moving. Kinetic energy is dependent on the mass and the square of the velocity of the body as indicated by: KE=12mv2 E= kinetic energy (joules) M=mass of the object (kg) V=velocity (m/s)Work (W) is done when a force (F) is moved through a distance (s). Work is the product of a force and the distance moved in the direction of that force. W=Fs. Work transfers energy through the motion of a force. When work is done, energy is required. W = Change in Kinetic energy 8. 4. 3. 2 describe the energy transformations that occur in collisions In collisions objects exert forces on each other. Collisions can be either: Elastic Non-Elastic Elastic Collisions If in a collision, kinetic energy is conserved, the collision is said to be elastic.An example would be when Gas molecules collide with each other and with the walls of their container as kinetic energy is not decreased. Inelastic Collisions In inelastic collisions, kinetic energy is not conserved. Some of the Kinetic energy is transformed into other forms of energy such as heat and sound. If the colliding parts stick together, the collision is inelastic 8. 4. 3. 3 define the law of conservation of energy In all types of interactions, both elastic and inelastic, total energy is conserved. Energy cannot be destroyed only can be changed from one form to another. . 4. 4. 1 define momentum as: p=mv Momentum= mass (kg) x velocity (m/s) Unit of momentum= kilogram-meter/sec To stop a moving object, forces must be applied and the forces relate to two factors, the mass of the object and the velocity of the object. The time rate of change of momentum is proportional to the resultant force and acts in the direction of the force. Always conserved Vector quantity 8. 4. 4. 2 define impulse as the product of force and time Impulse = F (force) x t (time) Impulse = change in momentum Impulse = Ft = mv – mu mv = final momentum u = initial momentum The unit of Impulse is N. s which is the same as the Unit of momentum= kilogram-meter/sec (kg. m/sec) 8. 4. 4. 3 explain why momentum is conserved in collisions in terms of Newton’s Third Law of motion Force (action) = Force (reaction) Conservation of Momentum The total momentum of a system is always the same unless the system on by some external force. P (before) = P (after) m1u1+m2u2= m1v1+m2v2 This equation shows that: the vector sum of the momentum of the objects before collision equals the vector sum of the momentum after collision.Momentum is conserved only in isolated systems (those free from external forces). The Law of the Conservation of Momentum can be stated as: In interactions between objects, momentum is conserved in an isolated system. 8. 4. 5. 1 define the inertia of a vehicle as its tendency to remain in uniform motion or at rest Newton’s 1st law: Inertia: â€Å"Tendency of any object to resist any change in motion. † E. g. when a car stops suddenly, the objects and people in the car remain in the current motion unless acted upon by an external force such as a seatbelt. 8. 4. 5. discuss reasons why Newton’s First Law of Motion is not apparent in many real world situations Common experience is not apparent in Real World Situations as the driver of a car still needs to depress the accelerator to move at a constant rate because of friction between the car and the road. 8. 4. 5. 3 assess the reasons for the introduction of low speed zones in built-up areas and the addition of air bags and crumple zones to vehicles with respect to the concepts of impulse and momentum Introduced low speed zones into built areas to reduce the speed of drivers as the faster you are moving the more damage you do in a coll ision.Crumple Zones were introduced so that the front and rear end of the car should crumple in a collision which increases the time it takes for the car to come to rest so the forces are lessened. Air Bags were introduced which provide a cushion and takes the impact out of a collision. 8. 4. 5. 4 evaluate the effectiveness of some safety features of motor vehicles Seat Belts They are effective in limiting the effect of inertia when a vehicle breaks suddenly. It absorbs a lot of the force of a collision. Airbags Air Bags were introduced which provide a cushion and takes the impact out of a collision.Crumple Zones Crumple Zones were introduced so that the front and rear end of the car should crumple in a collision which increases the time it takes for the car to come to rest so the forces are lessened. 8. 5. 1. 1 outline the historical development of models of the Universe from the time of Aristotle to the time of Newton Plato| planets move in spherical orbits around the earth (geoce ntric) | Eudoxus| maintained Plato’s concepts of spherical motions, complex arrangements of circular motions| Aristotle| developed Eudoxus model to 53 spheres. |Aristarchus| The sun is in the centre (heliocentric) with everything orbiting around it and epicycle moments to explain planetary movements; Earth must rotate on its axis, so it appears that everything moves around us. | Ptolemy| believed in geocentric universe, stars existed on a sphere which rotated every 24 hours, earth is a sphere and at rest, motion of sun and plants moved in perfect circles. | Copernicus| heliocentric universe, sun was the centre and planets orbited the sun in fixed circular motions, earth traveled around the sun in 1 year and spins on its axis every 24 hours. Galileo| first to use a telescope, supported the heliocentric idea of Copernicus, worked on gravitational theory disproved Aristotle concepts of the motion. | Sir Isaac Newton| from work on motion realized that a forcer must be acting on a n object such as the moon, law of universal gravitation, this explain where things stayed in orbit, since the time of Newton the heliocentric model was accepted. | 8. 5. 2. 1 outline the discovery of the expansion of the Universe by Hubble, following its earlier prediction by Friedmann Alexander Friedman predicted that the universe was expanding.The predictions rose from calculations based on Einstein’s, general theory of relativity. Edwin Hubble designed a new and a bigger telescope that leads to the discovery of the red shift proving that the universe is expanding. A red shift corresponds to a shift to the lower frequency (longer wavelength). This indicates that the light source, the galaxy is moving away from us. All galaxies show this effect indicating that the universe is expanding. 8. 5. 2. 2 describe the transformation of radiation into matter which followed the ‘Big Bang’ After the temperature had dropped enough.The energy began to be converted in to matt er. Hydrogen atoms formed from protons and electrons. 8. 5. 2. 3 identify that Einstein described the equivalence of energy and mass E=mc2 E= energy (Joules) m= mass (kg) c= speed of light (3 x 108 ms-1) 8. 5. 2. 4 outline how the accretion of galaxies and stars occurred through: Expansion and cooling of the Universe The cooling of the universe allowed the formation of matter. This began to overwhelm the radiation Subsequent loss of particle kinetic energyAs the temperature fell this resulted in a loss of kinetic energy (as temperature is the measure of average kinetic energy of the particles) Gravitational attraction between particles Loss in Kinetic energy meant that the increased gravitational force between particles took effect Lumpiness of the gas cloud that then allows gravitational collapse The greater density of areas of the gas clouds allowed gravity to begin 8. 5. 3. 1 define the relationship between the temperature of a body and the dominant wavelength of the radiation em itted from that body The hotter the star the shorter the wave length.Hot star: short wave length, more energy. Cold star: long wave length, less energy 8. 5. 3. 2 identify that the surface temperature of a star is related to its colour Red | Long wavelength| Orange| | Yellow | | White blue- white| Short wavelength| The hotter the star gets the more it will shift towards the blue end of the spectrum and thus the shorter the wavelength. 8. 5. 3. 3 describe a Hertzsprung-Russell diagram as the graph of a star’s luminosity against its colour or surface temperature In the Hertzsprung-Russell diagram a stars surface temperature and luminosity (brightness) are plotted against each other.This is because there is a relationship between the two. 8. 5. 3. 4 identify energy sources characteristic of each star group, including Main Sequence, red giants, and white dwarfs Star group| Fuel| Characteristics| Main sequence| H then He| They are from the top left of the Hertzsprung-Russell diagr am to the bottom right. This shows a trend of hot and bright to cold and dull| Red giants| H then He| In the upper right corner of the Hertzsprung-Russell diagram and are bright but cold| White dwarfs| C and O ions| Bottom left of the Hertzsprung-Russell diagram. They are very hot but dim and small. 8. 5. 4. 1 identify that energy may be released from the nuclei of atoms Light atoms like H will fuse together at extreme temperatures to for stable atoms. This produces energy. Uranium on the other hand has very unstable nuclei and will break down by emitting energy or partials randomly. That may be in the form of ? , ? or gamma rays. 8. 5. 4. 2 describe the nature of emissions from the nuclei of atoms as radiation of alpha ? and beta ? particles and gamma ? rays in terms of: ionising power penetrating power effect of magnetic field effect of electric fieldRadiation| Ionizing power| Penetrating Power| Effect of Magnetic Field| Effect of Electric Field| Alpha Particle| Very high Strong| Low a few cm in the air| Affected according to right hand palm rule| Limited – very small| Beta Particle| Less than AlphaWeak| Higher than Alpha thin sheets of lead| Large| Large| Gamma Ray| Less than BetaVery Weak| Very High Several cm of lead| Zero| Zero| 8. 5. 4. 3 identify the nature of emissions reaching the Earth from the Sun Solar wind consists of a stream of ionised particles, mostly protons and electrons that flow from the sun in all directions at speeds of about 400 km. -1. The source of the wind is the sun’s hot corona – the outer atmosphere of the sun extending a distance of a few solar radii into space. Most of the corona consists of vast arches of hot gas – solar flares – that are millions of kilometres in length and are caused by the sun’s magnetic field. The Solar wind comes from regions called coronal holes, regions of cooler, less dense gas. As the sun rotates there is a periodic variation in Solar wind activity every 27 da ys. The Solar wind is responsible for pushing the tail of comets away from the sun. 8. 5. 4. 4 describe the particulate nature of solar windSunspot cycle is a pattern of increasing and decreasing sunspots. Sun spots are a dark spot on the sun with lower temperatures and intense magnetic activity. Cycle is between 7-13 years. Two types of emission reaching Earth from the sun: electromagnetic radiation and solar winds. Earth’s atmosphere and magnetic field shelters as from theses emissions. The sunspots themselves last for several days although larger ones may last up to a few weeks. The number of particles and their velocity increases following sunspot activity and solar flares meaning that the solar wind is greater in the time of maximum sunspots. . 5. 4. 5 describe sunspots as representing regions of strong magnetic activity and lower temperature Sunspots are relatively cool areas (~4500K), with magnetic field strengths some thousands of times stronger than the Earth’ s magnetic field, that appear as dark imperfections in the photosphere. They result from the penetration of magnetic field lines through the photosphere and are ~8000km across. Except for the smaller ones, all sunspots have a dark inner region – the umbra – where the magnetic field is strongest surrounded by a less dark region – the penumbra – where the magnetic field is weakest.

If you could change one thing about your childhood, what would it be and why?

There are many things that I wish I could change about my childhood but one thing in particular stands out when I recall some of my childhood memories. The one thing I would change is not to become a mother at the age of fifteen.Although, at such a young age I thought I was ready for the responsibility, I quickly found out that I in fact was not. What I didn’t bank on was the hard work it would take to be a parent when I was only a child myself. I did not take into consideration that I was too young to gain employment and all the things I had to give up.Most teenage girls believe that the guy will stick with you and help take care of the child but they don’t realize that the guy is too immature and not ready to settle down and give up â€Å"hanging time† with his buddies. The girl is usually left to handle the situation; along with her parents alone and broke. In some cases, the parents refuse to help out, so the girl is left to deal with the situation alone. I w as forced to quit school and stay home to care for the baby, thus, leaving me lonely, broke, and without a high school diploma.I had to put my dreams on hold and focus on raising a child. I didn’t even get to attend prom or hang out with my friends, because I was always broke and had no babysitter. On rare occasions my parents would babysit and I would get to have fun but not like the father of the child did. He was free to hang out with his friends every weekend, go to prom, and graduate high school. I felt this was unfair and eventually ended up resenting him for it and I resented myself for allowing him to put me in this position.However, I realized it wasn’t only his fault and I could have made better choices. Being a teenage mother was very hard but also rewarding. I was the one who got to witness all of my sons’ firsts and I was the one who he learned to depend on and trust. Along the way, I learned  some valuable lessons and made many mistakes but I bec ame very mature in the ways of the world and life may have handed me some apple but I was the one who chose to make applesauce instead of letting the apples ruin.

Parental Efficacy Of Raising Biracial Children - 2681 Words

Running head: PARENTAL EFFICACY IN RAISING BIRACIAL CHILDREN Raising Children Who Self Identify As Biracial (Black White): A bi-directional study on the effects of racial identity and parental efficacy. Robyn Bone COU 8321 Dr. Misti Sparks November 16, 2014 Table of Contents Chapter I 2 INTRODUCTION 2 Background of the Problem 3 Statement of the Problem 4 Research Questions 4 Importance of the Study 5 Definition of Terms 6 Delimitations and Limitations 7 Chapter II 8 REVIEW OF THE LITERATURE 9 History of Biracial Identified Individuals 9 Racial Identity in Children 10 Parenting Biracial Children 11 Chapter III 12 RESEARCH METHODS 13 Qualitative Methods 13 The Researcher’s Role 14 Data Sources 14 Data Collection 15 Works Cited 16 Chapter I INTRODUCTION Background of the Problem Interracial families are becoming more and more prevalent in the United States. While parenting a biracial child may have its positives and negatives, a constant is the subject of â€Å"race† will be brought up in their family. Biracial children and their parents may face many challenges along the way with self-identity which may impose a factor in the way the function as a family unit. According to the U.S. Census Bureau (2010), interracial families grew to over 2.9 million from 1.7 million in 2000. Over a 30 year period this number has tripled. As a result, the number of mixed-race children grew at a rate 26 times faster than any other group in the U.S. (Lee Show MoreRelatedFamily Resource Management: An Anthology of Articles3988 Words   |  16 PagesSubstance Area #7 - PARENT EDUCATION AND GUIDANCE Parenting Rights and Responsibilities Parental rights and responsibilities. (2013). Vermont Judiciary. Retrieved: https://www.vermontjudiciary.org/gtc/Family/SharedDocuments/Pamphlet%2004.pdf Being a parent in and of itself is not a right parents must demonstrate themselves to be fit by providing certain basic services for their children. This article on Parental rights and responsibilities specifically defines the responsibilities of parents when