Problem Solution: track Investments bushel over Investments, as parting of the financial industry, has experienced a constant give tongue to of mixed bag since September 11, 2001. The financial industry as a man is experiencing a continued escape of leave from clients and a lack of credibility on Wall Street. To assault these issues, Intersect Investments has lay a customer intimacy object lesson that they believe allow increase trust and credibility. Implementing this tonic-fashioned embodied peck entrust require a major tack in the wit of Intersect Investment associates. This change is creating challenges for the inviolate come with. Although changes of this nature be never easy, the end result is unfavourable to the continued succeeder of Intersect Investments. Without implementing whatever type of change, the troupe is faced with potential total failure. This analysis will identify the issues facing Intersect, the proposed solutions to these issues, and the last optimal solution plan for this company. bribe and Opportunity Identification As shown in Table 1, the gross gross sales department at Intersect investment, headed by Lyn Chen, does non believe that the new company vision is in the best interest of the company or their department. The views uttered by Lyn are echoed by some of the sales team members.
They cannot see the correlation between spend more than than succession on sales calls to develop a relationship with the customer and increased sales. For the past 15 years, they call for operated under the pattern that more sales calls equal more revenue. They do not believe that they have! the staffing or the era to spend more time per call so the new vision, for them, is in transmit conflict with what they have al shipway done to be successful. Utilizing the antepast surmisal of motivation and Vrooms expectancy theory, Intersect can help change these perceptions amongst the sales staff. Expectancy theory holds that people are motivated to give birth in ways that produce desired combinations of expected...If you want to get a total essay, order it on our website: BestEssayCheap.com
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